Serena Beach Resort and Spa | Hotel in Mombasa
Hotel in Shanzu, Mombasa
Catch some rays on Serena Beach Resort and Spa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Serena Beach Resort and Spa offers 164 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 21-inch LCD televisions come with premium satellite channels.
Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
A private beach, 4 outdoor tennis courts, and a health club are featured at the hotel. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Designer toiletries
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Hair dryer
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Towels
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Separate bathtub and shower
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Bathrobes
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Bed sheets
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Premium bedding
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Air conditioning
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Down comforter
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Laptop-compatible safe
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Desk
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Turndown service
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Individually furnished
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Iron/ironing board
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Slippers
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Phone
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In-room massage
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Free newspapers
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Individually decorated
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Soundproofing
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24-hour room service
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Free buffet breakfast available daily 7:00 AM–10:00 AM
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3 restaurants and 1 coffee shop/cafe
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1 swim-up bar, 1 poolside bar and 1 bar
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Coffee/tea in common area(s)
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Mini-fridge
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Coffee/tea maker
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Free minibar (some items)
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Free bottled water
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Limo/town car service
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24-hour roundtrip airport shuttle (surcharge)
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Free self parking on site
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Airport shuttle on request
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Elevator
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair accessible (may have limitations)
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Ecotours
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Volleyball
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Hot tub
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Windsurfing
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Billiards/pool table
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Fitness center
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Fitness classes
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Motor boating
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Snorkeling
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Kayaking
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4 outdoor tennis courts
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Racquetball/squash
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Sauna
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Full-service spa
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Arcade/game room
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Scuba diving
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Tennis
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Beach volleyball
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Fishing
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Outdoor pool
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Boat tours
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Rafting
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Surfing/body boarding
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Steam room
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Sailing
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Yoga classes
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21-inch LCD TV
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Satellite channels
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Premium channels
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Meeting rooms - 5
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Business center
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Conference center (20000 square feet of space)
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Gift shop/newsstand
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Elevator
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Banquet hall
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Front-desk safe
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Free newspapers in lobby
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German
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Swahili
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French
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Italian
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English
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Beach towels
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Designated smoking areas
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Mosquito nets
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Laundry facilities
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Mini-fridge
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Outdoor pool
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Arcade/game room
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Soundproofed rooms
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Snack bar/deli
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Laundry facilities
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Dry cleaning service
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Porter/bellhop
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Wedding services
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Tour/ticket assistance
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Daily housekeeping
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Hair salon
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Luggage storage
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Concierge services
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Turndown service
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24-hour front desk
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Available in some public areas: Free WiFi
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Beach umbrellas
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Private beachfront location
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Terrace
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Garden
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Pool sun loungers
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Beach loungers
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Balcony
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Hot tub
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Facials
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Body treatments
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Massage/treatment rooms
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Body wraps
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Massage - hot stone
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Steam room
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Ayurvedic treatments
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 7997 safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Deluxe Twin Room, Garden View
Room Size:
312 square feet m2
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GeneralPing - 9, Number of bedrooms - 1, Square meters - 29, Garden view, Square feet - 312, Wheelchair accessible, Bed count minimum 2, Bed count maximum 2 |
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Superior Double or Twin Room
Room Size:
384 square feet m2
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GeneralNumber of bedrooms - 1, Square feet - 384, Garden view, Ping - 11, Square meters - 35.7, Wheelchair accessible, Bed count minimum 1, Bed count maximum 2 |
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Deluxe Room, Garden View
Room Size:
312 square feet m2
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GeneralPing - 9, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 29, Garden view, Square feet - 312, Bed count minimum 1, Bed count maximum 1 |
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Superior Double or Twin Room, Sea View
Room Size:
384 square feet m2
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GeneralNumber of bedrooms - 1, Square feet - 384, Ping - 11, Sea view, Square meters - 35.7, Wheelchair accessible, Bed count minimum 1, Bed count maximum 2 |
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Executive Studio Suite, Terrace, Garden View
Room Size:
517 square feet m2
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GeneralRollaway/extra beds (surcharge), Private bathroom, Square feet - 517, Ping - 15, Number of bedrooms - 1, Garden view, Terrace, Square meters - 48, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1 |
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Family Room, Non Smoking, Garden View
Room Size:
581 square feet m2
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GeneralSquare meters - 54, Rollaway/extra beds (surcharge), Ping - 16, Number of bedrooms - 2, Garden view, Square feet - 581, Bed count maximum 3, Extra bed count 1, Bed count minimum 3 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the property have a swimming pool?
Yes, this Shanzu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Shanzu hotel starts from $216 per night with includes Accessibility, Bedding/Linens, Toiletries, Guest Services, Child Friendly, Hot Tub, Laundry, Air Conditioner, Parking, Bar, Internet, Pool, Designated Smoking Area, Ocean View, Balcony/Terrace, Business Services, Wellness Facilities, Spa, Restaurant, TV, View, Wheelchair Accessible, Sports/Activities, Breakfast, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Shanzu hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Shanzu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
